Privacy policy

Effective Date: January 27, 2025
Last Updated: January 27, 2025

At Pawsa’o, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when using our website www.pawsao.com and our services.

1. Data Controller

We are responsible for managing your personal data:
Pawsa’o
JARD DE COUNTRY CLUB CALLE 111 BN11
CAROLINA, PR 00983-2106
Email: admin@pawsao.com

2. Information We Collect

2.1 Information You Provide:

  • Personal Details: Name, email address, shipping address, and phone number.
  • Order Information: Payment details and selected products.
  • Inquiries: Messages sent via our contact form or email.

2.2 Information Automatically Collected:

  • Browsing Data: IP address, browser type, and pages visited.
  • Cookies: Technologies that enhance your experience on the site.

2.3 Information from Third Parties:

  • Payment and Shipping Processors: We receive necessary details to process and deliver your orders.

3. How We Use Your Information

We use your information to:

  • Process Your Orders: Ship products, manage payments, and handle returns.
  • Improve Your Experience: Personalize recommendations and provide support.
  • Communicate Promotions: Send promotional emails if you’ve given your consent.
  • Comply with Legal Obligations: Retain records and prevent fraud.

4. Sharing Your Information

We share your data only with:

  • Service Providers: Payment processors, shipping companies, and marketing tools.
  • Legal Authorities: When required by law.

We ensure that our partners comply with privacy standards and handle your data securely.

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete information.
  • Deletion: Request the removal of your personal data.
  • Withdraw Consent: Opt-out of receiving promotional communications.

To exercise these rights, email us at admin@pawsao.com.

6. Use of Cookies

We use cookies to:

  • Enhance your browsing experience.
  • Analyze site traffic and personalize content.

You can disable cookies in your browser settings, but this may affect certain site functionalities.

7. Data Security

We protect your personal information with technical and organizational measures. However, no security measure is perfect, so we recommend avoiding sharing sensitive information via unsecured channels.

8. Changes to the Policy

We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted here with the date of revision.

9. Contact

If you have questions or concerns about this Privacy Policy, contact us:
Pawsa’o
JARD DE COUNTRY CLUB CALLE 111 BN11
CAROLINA, PR 00983-2106
Email: admin@pawsao.com

Thank you for trusting Pawsa’o. We are here to help you care for and pamper your pet.