Shipping policy

Pawsa’o Shipping Policy

Last Updated: January 27, 2025

At Pawsa’o, we strive to provide a reliable and efficient shipping experience for all our customers. Below, you’ll find the details of our shipping policy:

Domestic Shipping (Puerto Rico)

  • We offer free standard shipping on all orders over $50.
  • Most orders are processed within 1-2 business days after purchase and shipped from our warehouse.
  • Estimated delivery time is 3-5 business days within Puerto Rico.

Shipping to the United States

  • We offer free standard shipping on all orders over $50.
  • Orders are processed within 1-2 business days and shipped from our warehouse.
  • Estimated delivery time is 5-7 business days.

International Shipping

  • We ship to most countries worldwide.
  • Orders are processed within 1-2 business days, and the estimated delivery time depends on the destination country.
  • Shipping Costs: International shipping costs vary by country and are calculated at checkout.

Important Note:

  • Customers are responsible for international shipping costs and any additional charges required to collect the order at the destination (e.g., customs duties or import taxes).
  • Pawsa’o is not responsible for customs fees or tariffs imposed by the destination country. Any additional fees must be covered by the customer.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as weather conditions, logistical issues, or customs processing delays.

Order Tracking

Once your order has been shipped, you will receive an email with tracking details so you can monitor your shipment’s progress.

If you have questions or need more information about our shipping policy, please contact us at admin@pawsao.com.

Thank you for trusting Pawsa’o.